Terms and Conditions
Introduction
These terms and conditions ("Terms") govern your use of the Doorbell website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.
Service Description
Doorbell provides professional security device installation services, including but not limited to doorbell cameras, security cameras, and related security devices. Our services include assessment, installation, configuration, and tutorial on using the installed devices.
We reserve the right to refuse service to anyone for any reason at any time.
Appointment Scheduling and Cancellation
When scheduling an appointment with Doorbell, you agree to:
- Provide accurate contact information and address details
- Be present at the scheduled time or ensure an authorized person (18 years or older) is present
- Notify us at least 24 hours in advance if you need to cancel or reschedule
Failure to provide 24-hour notice for cancellation may result in a cancellation fee of up to 50% of the service cost.
Payment Terms
Payment is due upon completion of service unless otherwise specified. We accept major credit cards, debit cards, and electronic payment methods.
Prices listed on our website are subject to change without notice. The final price for services will be confirmed at the time of your appointment and may vary based on the complexity of the installation and any additional materials required.
All prices are exclusive of applicable taxes unless otherwise stated.
Warranty and Satisfaction Guarantee
Doorbell provides a 30-day warranty on all installation services. This warranty covers issues directly related to our installation work but does not cover:
- Damage caused by the customer or third parties
- Issues with the device itself (manufacturer defects)
- Problems arising from power outages, internet connectivity issues, or other external factors
- Normal wear and tear
Our 100% satisfaction guarantee means we will return to address any installation-related issues at no additional cost within the warranty period.
Customer Responsibilities
As a customer, you are responsible for:
- Ensuring you have the legal right to install security devices on the property
- Providing a safe working environment for our technicians
- Having functioning internet service if required for your devices
- Creating and maintaining any necessary accounts with device manufacturers
- Backing up any data before our technicians work on your existing systems
Limitation of Liability
Doorbell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our service
- Any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our service by any third party
Our liability is limited to the amount paid for the specific service that gives rise to the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Doorbell, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the service or your violation of these Terms.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the service.
Contact Us
If you have any questions about these Terms, please contact us at:
Phone: +1-844-526-1019
